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Privacy Policy |
This is the web site of angelgarments.com division of EZ Web Shopping, Inc. Angel Garments is registered
trademark of EZ Web Shopping, Inc. Our mailing and physical address is: 7926 W 103rd St Suite C, Palos Hills, IL 60465. We can be
reached via e-mail at info@angelgarments.com or by telephone at (800) 355-8692 or (708) 233-6500
Angel Garments is committed to protecting your privacy online. The information we collect from our customers
is solely for the purpose of providing you with better service. We only collect information that we believe are necessary to offer
you a meaningful experience. Please read the following to fully understand our practices regarding the use of your personal information.
Last Updated on 11/29/2005.
Visiting www.angelgarments.com
Every time you visit our site your IP address, browser and reference site domain name are logged. This data is used strictly for
the analysis of load information and maximizing the efficiency of our servers. Except as provided in this privacy policy, we will
not share this data with anyone in any way nor will we use this data in connection with any other web site.
Ordering from www.angelgarments.com
When you order from www.angelgarments.com, we need your name, e-mail address, shipping address, credit card number and expiration date.
We use this data to process your order, ship it and send you order and shipping confirmations via e-mail. Angel Garments
will never intentionally disclose individually identifiable information about its users to any third party without first receiving
that user's permission. (However, we will cooperate if a situation arises where we are required by law or requested by a law enforcement
agency to provide information about a customer.)
Opening an account on www.angelgarments.com
In order to create an account with us you must first purchase products from us. We require your name, billing address, shipping
address, e-mail address and telephone number to open an account for you. Your e-mail address serves as your Log in and after
completing an order; you create your own password. In case you forget your password, you may contact our Customer Service
at 800-956-4456, 9am-5pm CST or e-mail us at custsvc@angelgarments.com and our customer representative will provide you with your password.
Collecting your Information
Angel Garments will never intentionally disclose individually identifiable information about its users to any third party
without first receiving that user's permission. (However, we will cooperate if a situation arises where we are required by law
or requested by a law enforcement agency to provide information about a customer.)
The information we collect from you when requesting a catalog is solely the necessary information in order to mail you a catalog.
By giving us your information, you will automatically receive any future issues of our catalog. To opt out of receiving them in
the future, you may simply e-mail us at custsvc@angelgarments.com by stating so, call us at 800-990-6692 or write us to: EZ Web Shopping,
7926 W 103rd St Suite C, Palos Hills, IL 60465.
The information being collected on the "Contact us" page is for the sole purpose of providing you with easy and effective service,
as well as responding to your questions/comments within a reasonable time period.
If you sign up for an affiliate program on our site, we require that you provide certain information about you, including your name,
address, phone number and tax ID. This information is necessary to process your application and to set up an account. If you no
longer wish to be an affiliate, you may opt-out at any time by simply e-mailing us at affiliates@angelgarments.com.
We will occasionally send you information regarding special offers or promotions. If you no longer wish to receive these e-mails,
you may opt-out of receiving them by following the Unsubscribe link on the bottom of each e-mail, e-mail us at info@angelgarments.com
stating you do not want to receive e-mail or contact us via phone at 800-956-4456.
Promotions
From time to time, we may use the information we collect to occasionally notify you about important functionality changes to the
Web site, and special offers we think you'll find valuable. You may opt-out of receiving them by following the Unsubscribe link
on the bottom of each e-mail, e-mail us at info@angelgarments.com stating you do not want to receive e-mail or contact us via phone at 800-956-4456.
E-mail to a Friend
Users of this web site have the opportunity to e-mail product pages to their friends. In order to accomplish this, you must provide
us with your friend's e-mails addresses. We only use your friend's information to send them the product pages you requested that
they receive. Angel Garments stores this information for the sole purpose of sending this one-time e-mail.
Customer Feedback Form
You can use this form to give us any input which we will use to improve our site. The only required data is your name and e-mail
address. The remainder of the data is optional. We only use this data to make improvements on our site. Except as provided in this
privacy policy, this data is not shared with anyone in any way.
Security Policy
The security of your personal information is important to us. When you place orders or access your account information, we offer
the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore,
all of the customer data we collect is protected against unauthorized access.
We follow generally accepted industry standards to protect the personal information that you submit on www.angelgarments.com. However, you
should be aware of the fact that 100% security does not exist on the internet. We cannot ensure absolute security; nevertheless,
we make every effort to protect your valuable personal information.
International Shipping
International orders are sent via UPS or US Mail. Knives and swords are shipped by UPS only. Oversize and/or heavy items may
require additional shipping charges. Shipping method and charge will be adjusted on all orders on knives and swords.If additional
shipping charges apply, you will be contacted for verification and approval before your order is shipped. It is VERY IMPORTANT that
you check your email after you place your order because your order will not be shipped if the shipping price and/or method needs to be
adjusted and Angel Garments does not get an approval reply from you.
Duties and Taxes
International orders are subject to duties, taxes and customs charges. The recipient is responsible for the payment of applicable
duties, taxes and other fees. Please contact your customs office for information on duties, taxes and restricted items.
Return Policy
If for some reason you are not satisfied with the purchased product, we will gladly return or exchange it within 30 days after delivery date for a refund of the product price. All returns must be in their original condition and packaging, unworn and unwashed, with all tags and labels attached, otherwise they won't be accepted.
Please note that returns on hosiery cannot be accepted if the pack has been opened. Certain items will not be accepted for return or exchange for hygiene reasons.
INTIMATE COSTUMES, HOSIERY/BODYSUITS, THONG GARMENTS, G-STRINGS, THONG PANTIES, THONG SWIMWEAR, LNGERIE SWIMWEAR, CHAIN CLOTHING, PERSONAL LINGERIE AND TEDDIES are NOT RETURNABLE due to health regulations of the State and Federal Laws.
The following terms must be met by you when returning or exchanging:
- You must obtain a Return Authorization number within 48hrs of receiving the product. AngelGarments.com reserves the legal right to refuse unauthorized returns.
- Once Authorization is given your package must be post marked within 5 days of the return authorization date. Items returned after the RA expiration date will be subjected to a 20% restocking fee.
- The products must be returned in new, resalable condition.
- You must include all packaging materials.
- Packaging materials must not be torn or damaged.
- You must pay any return shipping expense.
- All Returns/Exchanges must have tracking numbers and delivery conformation to assure we receive the returned package.
Angel Garments cannot be responsible for returns that have not been authorized and your purchase from this website constitutes legal acceptance of these terms.
Damaged or Defective Products:
To insure the highest possible quality, we fully inspect each product before it ships. For manufacturer defective products, please contact us. We will then arrange for return shipping and provide you with a refund or exchange.
If the package has been damaged during shipment, we ask that you:
- Keep all packaging and shipping material for inspection
- Contact the shipping carrier within 5 business days to file a claim
- UPS (800) 742-5877
- FedEx (800) 463 3339
- USPS (800) 275-8777
- Do not return the package to us
Sharing Your Information
We may share your information with an authorized third-party in order to provide and complete requested transaction. When you
place an order with us, in order for us to process your order and ship it, we need to share you information with credit card processing
companies, as well as shipping companies (FedEx, UPS or USPS).
Angel Garments does not share your information with third parties for unknown or unrelated uses.
These third parties (credit card processing companies,UPS, FedEx and USPS) are prohibited from using your personally identifiable
information for any other purpose.
Unsubscribing
If you no longer wish to receive updates, special offers or promotions, you may opt-out of receiving them by following the Unsubscribe
link on the bottom of each e-mail, e-mail us at info@angelgarments.com stating you do not want to receive these e-mails, contact us via phone
at 800-956-4456, 9am-5pm CST, or write us to: EZ Web Shopping, 7926 W 103rd St Suite C, Palos Hills, IL 60465.
Cookies
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. Angel Garments uses cookies on this site.
We use both session ID cookies and persistent cookies. A session ID cookie is used for your user ID and expires when you close your
browser. A persistent cookie is used with our shopping cart and remains on your hard drive for an extended period of time. Even if you
close your browser and reopen it, your items will still appear in the shopping cart. You can remove persistent cookies by following
directions provided in your Internet browser's "help" file. If you reject cookies, you may still use our site, but your ability to
use some areas of our site, such as contests or surveys, will be limited
This privacy statement covers the use of cookies by Angel Garments, www.angelgarments.com only and does not cover the use of cookies by any advertisers.
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes
internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time
stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements
around the site and to gather demographic information about our user base as a whole.
We do not link this automatically-collected data to personally identifiable information.
We use a third-party tracking service Webtrends that uses cookies to track non-personally identifiable information about visitors to our site.
Change of Personal Information
If your personally identifiable information changes, you may correct, update or change your information by filling out this form,
you may call us at 800-956-4456, 9am-5pm CST, e-mail us at custsvc@angelgarments.com or write us to:
EZ Web Shopping, 7926 W 103rd St Suite C, Palos Hills, IL 60465 with any changes or updates that are necessary.
Notice
Angel Garments reserves the right to change our privacy policy at any time. Any changes made to this policy will be posted on the site,
including the date when the policy takes effect.
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